D
Wired ring doorbell permanent blue light
hardwired-video-doorbell
troubleshooting
I have a wired ring door bell that has been working all good for about 2 months. It now says the doorbell is offline and won’t reconnect to the internet. I have took the cover off and held the reset button but it won’t come off the blue light, it Just stays permanently blue?! Any ideas/help would be appreciated Thanks
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25-09-2021 11:37:04
Responses (1)
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Tom_Ring
Hi @Doorbelldave. Try disconnecting the Doorbell Wired from power for about 10 minutes, then reconnect power. Once power is reintroduced, try performing a reset and then reconnect to the internet. To perform a reset, press and hold the setup button for 20 seconds, then release. Let me know if this works!
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27-09-2021 06:47:29
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