Wired Doorbell Plus / Video Doorbell Pro Not Recording Events in 1080p

Recently, I have noticed that my doorbell is recording in very low quality. I don't even believe it's recording in 720p as it seems very SD. The edges of the recordings are not crisp and when zoomed in, it's just blurred. Definitely not HD quality. Also, when viewing an event in a full screen, the recording does not playback on the whole screen, it plays back smaller (similar to if you watch an old show on TV that was not recorded in HD - the screen is smaller). To me, this is screaming SD quality which is not how the doorbell has recorded in the past. I have checked WiFi signal speed right by the doorbell (125Mbps down/19.2Mbps up). Way more than enough. It's connected to 2.4 GHz, but from what I read this version of doorball can also connect to 5 GHz so I don't think this is the problem. I have also gotten the Ring Chime Pro extender to see if this was the issue and I am connecting with the same problem. Events are still recording in SD. Nothing seems to help. I don't believe it's my WiFi at this point as I have 300Mbps coming to the house and no other devices are having issues. Plus, if it were a WiFi signal issue, the Chime Pro would have resolved this. Has anyone else recently had these issues occur? This has happened within the last 2 weeks. Has there recently been a software update that could be causing this? Looking for some help here! Thanks!