Ring Video Doorbell
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Wired doorbell flash blue even that everything ok in app
hardwired-video-doorbell
troubleshooting
Hey, My Ring Video Doorbell - wired has stop working. I have reinstall the doorbell several times and in the app everything is fine. Health ok, wifi ok etc. But the doorbell is flashing blue (1 sec on - 1 sec off). After a couple of minutes it goes offline again. It stopped working even if there was no changes in the house, wifi etc. Any idea? 
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16-11-2022 07:48:40
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Caitlyn_Ring
Hi @user28059. The light pattern may be stuck on the Video Doorbell. I'd recommend trying a full reset by holding down the setup button for at least 20 seconds. Once the reset is complete, take the Doorbell through a new setup in the Ring app using the steps under Set Up a Device. If that doesn't do the trick, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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17-11-2022 08:28:25
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