WiFi channel option

Hi team, My Ring Doorbell 3 is connected to WiFi network that is 2.4 GHz + 5 GHz under the same SSID. For all devices in my household it's fine and they switch to 2.4 GHz when 5 GHz signal becomes week. But Ring Doorbell reports my WiFi being week and still doesn't switch to 2.4 GHz while it has excellent reception. I want to see an option in the mobile app that would disable 5 GHz for the doorbell or fix switching to 2.4 GHz. Thank you.