Ring Video Doorbell

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L
Video viewing help
app-settings
troubleshooting

Hi, i used to be able to view my videos like the top half of the photo I attached , now I can’t view them like that anymore and can only see like the bottom half of the photo. Can anyone help me out to change it back? Thank you ![image|281x499](upload://dX03WaMWpi5KKFFcLd3gJ0mpnPl.jpeg)

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30-09-2021 21:06:10

Responses (2)

  • T

    Hey neighbors. This looks like the Event History Timeline. To enable this feature, check out this Help Center article [here](https://support.ring.com/hc/en-us/articles/360000704763-Event-History-Timeline-Information).

    1

    01-10-2021 17:32:15

    • F

      Seems they’ve updated the app on this. So when you view a cam, if you press end live view, the the event history timeline reappears. Like others I much prefer to use this to scroll back through recordings rather than have to click on each individual event in event history. Not sure why they’ve changed it, makes it less user friendly than it was.

      0

      02-10-2021 16:59:53

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