Ring Video Doorbell
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Video quality without event is poor
Hi all, we noticed some big paw marks on our yard today (suspect it being a wolf). They are in the view of our Ring doorbell. But I only had person detection enabled, so there was no event created for it.I can see movement if I scroll the time line, but there is only a single very very compressed image every 3 minutes. The quality is same even if I download the clip (if I download video from event, it is HD quality). Is there any way to get a more better quality of video without there being an event? It occured during last night. I have enabled that the video shouls be stored for 30 days.
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02-01-2025 17:10:41
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Justin_Ring
Hi @user_b1a079. You cannot improve the quality of Snapshots. As we value our neighbors' feedback, we've created a Feature Request board. Feel free to add this and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!
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07-01-2025 18:08:56
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