Ring Video Doorbell

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U
Video offline, everything else works
hardwired-video-doorbell
troubleshooting

Video doorbell 3 plus says it's offline a couple times a week. No video, but it still sends notification to my phone when someone rings the bell. 8 feet from the router, getting an IP, other Ring cam is always connected. Just no video for a while, then it starts working again after a few hours on it's own.

23

2

0

27-04-2025 03:03:24

Responses (1)

  • T

    Hi @user_3a65dc. What is the RSSI for this device? Does this happen at a specific time of day?

    0

    29-04-2025 07:17:34

      U

      Not sure on the RSSI, it's offline again. It happens all times of day and night. Nothing specific. I've also tried 2 different wifi connections.

      0

      02-05-2025 02:10:22

      U

      RSSI is 43

      0

      02-05-2025 06:31:47

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