U
Video doorbell showing black and white
hardwired-video-doorbell
trending-status
cs-support
My ring video doorbell has changed to showing b/w. Tried rebooting and nothing. Read advice to move doorbell but no as this shouldn't happen. Not even had 1 year. Its very annoying as other outside camera still showing colour. HELP PLEASE.
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19-11-2022 01:49:41
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Caitlyn_Ring
Hi @user28242. If you have a Video Doorbell Wired, please review the marked solution in [this post](https://community.ring.com/t/black-and-white-video/167954/12). If you do not have a Video Doorbell Wired, please let me know which model of Doorbell you have.
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21-11-2022 07:20:48
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