Ring Video Doorbell
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Video Doorbell Pro 2 not showing on windows app dashboard
Just upgraded to a video doorbell pro 2. It is coming up on my phone's Ring app but does not appear on my Ring windows pc app. Did I just waste a lot of money on an upgraded doorbell that is not going to work where I need it to?
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12-04-2021 19:13:48
Responses (1)
- IR
I am so pissed, I bought a Peep hole cam that literally only requires removing my doors stock peep hole, the cable went bad and they won't send me a replacement cable. I am pretty sure I am going to try contacting Consumer Affairs and report the huge e waste they have created for peep hole camera ow
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19-01-2023 07:06:30
IRI am so pissed, I bought a Peep hole cam that literally only requires removing my doors stock peep hole, the cable went bad and they won't send me a replacement cable. I am pretty sure I am going to try contacting Consumer Affairs and report the huge e waste they have created for peep hole camera ow
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19-01-2023 07:06:30
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Tom_Ring
Hi @dave2282r. Thank you for sharing your experience with us regarding the Ring Windows app. The reason you are not seeing your new Ring Pro 2 in the Windows app is because it no longer receives device or feature updates, though they will continue to receive critical security and bug updates. We suggest using [Ring.com ](http://ring.com/) to view your devices on a desktop computer. The team here is continuously working to add features to improve your [Ring.com ](http://ring.com/) experience. Thank you for being a great neighbor, please let us know if you have any additional questions.
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14-04-2021 22:52:55
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