Ring Video Doorbell
Viren
video doorbell keeps ringing every 30 minutes or so
This started in the earlyt hours of this moring and I cannot seem to reset the device? Does nyone know how to fix this error? It is driving us mad ... Thanks in advance.
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22-12-2019 10:35:06
Responses (2)
- U
This same thing is happening to my battery operated Ring Doorbell. The alert is different from any of the others. It's chiming about every 20 min now. I checked the battery level and pressed the red reset button On the left side of the unit for >20 seconds. What can I do other than return it to Amazon?
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05-08-2024 05:51:49
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CHi @user_937527. Is your Ring Doorbell connected to an existing doorbell circuit via the wiring at the front door? Or are you receiving repeated Doorbell press notifications in the Ring app? If so, that could indicate that the button on the Doorbell itself is physically damaged.
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06-08-2024 06:21:19
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Marley_Ring
Hey @Viren! For an internal chime kit that is ringing constantly, it'd be best to check the wiring first. Loose or fraying wires could cause issues on the doorbell circuit. If it is your app being notified by a Doorbell press notification, this should only happen if someone is physically ringing your Doorbell. To perform a reset on the Doorbell, please hold the setup button for 20 seconds. Once the reset is done, complete a new setup in the Ring app using the steps under Set Up a Device. If this issue persists, our support team can take a closer look.
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23-12-2019 11:48:36
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