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Ring Video Doorbell

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Video Doorbell (2020 release) with existing chime
device-settings
installation
troubleshooting
chime

I have installed the Video Doorbell 2020 release, but it does not seem to trigger my existing chime. The small jumper cable I've seen in videos was not packaged with the unit when I bought it (neither was the masonry drill bit, or wire extenders). Do I need this jumper cable to be installed to trigger the existing door chime?

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0

1

15-02-2022 05:58:21

Responses (1)

  • D

    Edit to add: I resolved it. It turned out I needed to change a setting on the video doorbell using the mobile app. I needed to tell the doorbell that it was connected to a mechanical chime.

    1

    16-02-2022 02:29:05

      T

      Hi @DanWestMi. Yes, this is critical for proper operation. Glad you were able to figure it out!

      0

      16-02-2022 05:16:01

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