Ring Video Doorbell
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Video Doorbell 2 wont charge
I have had a Ring Video Doorbell 2 for a little over a year. It is hardwired and has been working fine until few months ago it stopped charging. I would have to remove the battery and plug it into a USB charger. I ended up having to buy a 2nd battery so I could rotate them out but I have run out of patience for that. The doorbell is cleanly wired and has clean spade connectors that screw onto the doorbell. I have adjusted those multiple times to no effect.
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29-12-2020 22:29:28
Responses (2)
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Hello there. I am pretty sure ring software update removed charging from hardware, so they can sell their solar charger product. It removed direct connected option from menu and added buy solar charger instead. We need call tech and complain about consumer rights, hopefully they release update and fix the issues. It’s I intentional by their side.
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27-07-2021 00:12:26
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MThe solar charger for the doorbells stuck. They are only 0.35 v or something like that. I had one and it wasn't good as you need direct sunlight for many hours to do anything.
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27-07-2021 06:29:10
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Happyfred63
I have the same issue.My battery has always been on 90 - 100%.My Video Doorbell 2 is hardwired an have never had any issue by battery drain.From since 4 weeks ago i have seen battery gone rapid from 100 down to 5% in about two weeks.Its frustrating to have to take out the battery each second week for charging by USB.And in that charging period i do not have a Doorbell functioning.
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14-01-2021 11:38:00
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