Hi neighbors! I would suggest a reset of your Ring Doorbell. You can do this by pressing and holding the orange setup button for 20 seconds, then releasing. After 1 minute has passed, go ahead and reconnect to wifi. If this doesn't yield any positive results for your IR night vision, Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

Hi Tom, thanks for the reply. I did the reset yesterday and last night I had the same. If I put sunglasses over the light sensor, it kicks in so either the sensor has gone into overdrive or something in the software has tweaked the sensitivity. I shall get in touch with support.

I am also having the same issue of the night infrared lights are no longer working when motion is sensed and recorded. This issue also started the other week for myself. The reset did not fix this new issue. If this can't be fixed there will be no reason to renew our recording subscription fee/service that is due next month.