Ring Video Doorbell
Unable to connect my Ring Doorbell Pro WiFi
Hi, Our Doorbell disconnected and connected automatically. So i decided to reset it and re-connect. But after reset it's wifi not connected with unable to connect message. I tried with multiple devices but no luck. Then i decided to completely remove from my app and removed app and reinstalled it in my mobile. Then tried to setup as a new device but this also not helping. I have tried all the possible ways to connect my Video Doorbell pro. I have a another ring camera that is working fine because i have connected that first time. Not sure if i missed anything to that could help to connect. Can ring support technician could come to my home and fix this issue? Thanks
314 •
0 •
0 •
03-08-2023 12:17:26
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
HI @pradip325. Ring does not have any installers, and the Ring Community is a public forum for general troubleshooting assistance. I'd suggest trying all the troubleshooting steps [here](https://support.ring.com/hc/en-us/articles/217240386-In-App-Setup-Failing-Repeatedly), which are used when the setup process is failing. Ensure you have your current wifi network name and password on hand during the setup process. If you're still unable to complete the setup process and get your Doorbell Pro reconnected to wifi, please reach out to our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) for more in-depth assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
04-08-2023 09:55:21
•