Ring Video Doorbell

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J
Two Step Verification
two-step-verification
troubleshooting

I’ve just set up my doorbell and I jeep getting prompted to set up two step verification who sms but when I enter my phone number I get an error message, has this happened to anyone else ![image|322x500](upload://iFuP4wgYYwOzCLr9uOqwJmTLNZe.jpeg)

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27-11-2022 01:12:56

Responses (2)

  • U

    Me too, their system must be down ?

    0

    27-11-2022 02:43:28

    • J

      Hi neighbors. If your Ring app is not taking your mobile number for two-factor authentication by SMS, try the following steps: * Check that your Ring app and smart phone are up-to-date with the most recent updates. - Reboot your smart phone. * Disable any active VPNs on your smart phone. * Try using another device to activate your two-factor authentication by SMS. You can also try activating it by logging into your account on [Ring.com](http://ring.com/). Let me know if these steps were able to resolve your concern.

      0

      28-11-2022 06:25:56

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