Ring Video Doorbell

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Tutorial Videos
app-settings

For the past week or so, the Ring App has suddenly started adding tutorial videos to my History page. If I delete them they just reappear. Does any know how to stop this really irritating feature?

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11-05-2021 11:52:22

Responses (1)

  • M

    Hi there, @Herky130! Your description looks to fit this [Community Thread](https://community.ring.com/t/help-video-in-camera-history/54703/9). Here is our update there; [quote="Chelsea_Ring, post:10, topic:54703, full:true"] Our team is aware of this issue and rest assured that our team is investigating and working to resolve it as soon as possible. You may be unable to delete this Help Video at this time in your app because of this. If you see the same error of it not being removed after deleting it, we recommend disregarding the video appearing in your history while we work on a fix for this. I will be marking this post as a solution for now, so other neighbors that come into this thread know we are actively working on it. :slight_smile: [/quote]

    0

    11-05-2021 05:10:27

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