Troubleshoot WiFi Remotely?
I noticed that I haven’t gotten a single notification on my Ring Doorbell since leaving home two days ago. I tried to connect to the live camera just now and it won’t connect - apparently the battery is low and the WiFi connection poor. I know the WiFi is working fine, and feel like I just need to kick the doorbell, but can’t seem to find a way to do so remotely. Seems like everything I’m finding that’s close to my question is saying that’s not possible - anyone have any luck with this issue? Would love to have my camera working while I’m away...it’s annoying that the last thing it’s caught is me leaving the house. :roll_eyes:
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26-12-2020 02:12:41
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blouse
It's totally ridiculous that there is STILL not a fix for this issue from Ring Devices ALWAYS should auto reconnect, immediately after WiFi becomes available again. Many people are off-site and cannot be physically present with their device. This is a huge security concern for people who trust Ring to monitor their homes while away. The cameras could just shut off with a mild power failure, leaving the whole video security system compromised. Fix it, please!
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25-02-2022 06:14:13
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