U
Temporarily unintsall my Ring Doorbell Pro
hardwired-video-doorbell
troubleshooting
Hi. I am getting a new front door fitted and the installers are insisting we remove our Ring Doorbell Pro. Does anyone know of any online tutorials that could help me do this?
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20-10-2021 05:17:04
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Caitlyn_Ring
Hi @user89. Do you still have the original packaging from your Doorbell Pro? You should be able to use the included screwdriver to unscrew the Doorbell Pro from the wall, detach the wires and set it aside while the new front door is installed. You could reference the [installation instructions](https://support.ring.com/hc/en-us/articles/360036047831-Physically-Installing-your-Ring-Video-Doorbell-Pro) and work backwards to remove it from the wall temporarily. I hope that helps! :)
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20-10-2021 10:14:09
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