Ring Video Doorbell
Spectrum Modem
I had a Spectrum modem/router combination but the tech said I needed to change it. I got a separated modem/ router from Spectrum, and my ring doorbell will not connect to it. Anyone else have this problem with a spectrum modem?
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03-01-2020 03:14:22
Responses (2)
- J
Hi neighbors. If you are not able to connect your Doorbell to your wifi, try the following steps: - Factory reset your Doorbell by pressing and holding the setup button on it for 20–25 seconds. - Reboot your router by powering it off for a few seconds and then powering it back on. - If possible, try setting up your Doorbell in the same room as your router. - Try using a different phone or table to complete your setup. We also have this Help Center [article](https://support.ring.com/hc/en-us/articles/217219526) with other steps you can try. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.
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23-10-2023 04:36:37
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Migs714
Same problem can’t connect my doorbell
1
20-10-2023 04:33:50
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