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Ring Video Doorbell

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Solar Charger isn't working on Doorbell 1

I've got a Solar charger for our Doorbell 1 and it shows a status of "Not Established" in the Ring app. I've tried everything I can thing of to get this thing to work and so far it just appears to be an overpriced mounting device. Plenty of sunglight hits where it is mounted so not sure why it won't charge. I've attached a screenshot of the app status.

5938

0

3

19-08-2020 08:59:02

Responses (2)

  • B

    I just installed Ring 2 solar charger and have the same problem --SOLAR STATUS-- Not Established. What should I do??

    0

    19-08-2020 09:39:14

      T

      Ring Video doorbell 2 Solar charger installed but device heaths shows it as Not Established

      1

      17-08-2020 04:08:22

      R

      Same thing here. It's never worked.

      1

      19-08-2020 08:23:57

      R

      Went through the trouble of resetting the Ring doorbell. It said it updated itself so was hopeful. No good, the solar device still isn't detected. It still says "Not Established"

      0

      25-08-2020 04:35:26

  • H

    A few weeks ago I thought mine had stopped working - checked device health and the Solar Status was "not established" - so I removed / reattached on a support call - no changes. They replaced it and after re-installing Device Health says "Solar Status - Established". I've heard a bunch of these were defective but support was great about replacing it.

    0

    03-09-2020 07:47:29

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