Smart Alerts not working on Doorbell Wiredd

I’m also having a problem with Smart Alerts on a Wired Doorbell. I no longer get motion notifications when Smart Alerts is enabled. I worked with a Ring tech via phone on this problem and the end result was to turn off the Smart Alerts feature, which brought back the notifications. I can’t help but think that this is a firmware issue. Aside from this problem the unit is fully functional.