English

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
S
Rust on our Ring doorbell
troubleshooting
cs-support
hardwired-battery-video-doorbell

On our ring door bell the bronze one we have a lot of rust sparkles and it’s 9 months old 😕 it’s the ring doorbell 2 ![image|375x500](upload://4V8hwhsJU1Td5yLEQD4fBfltYfw.jpeg)

1717

0

0

30-04-2021 09:06:41

Responses (4)

  • M

    Hi there, @Suusje! This should not happen, although weather conditions can differ by region. Despite the marks on the faceplate, your Video Doorbell should operate as intended. Try wiping the faceplate to ensure it is not debris. We do offer many faceplates on our accessories page at Ring.com. I hope this helps! :)

    0

    30-04-2021 07:12:31

    • U

      Mine has done exactly the same but is worse. Looks like a common fault then

      0

      02-04-2023 01:16:15

      • J

        Hi @user41221. For psychical damage to your Doorbell, you can also give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

        0

        03-04-2023 04:28:20

        • S

          This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

          0

          03-05-2023 04:28:32

          Didn't find an answer ?

          Log in or create your Ring account to post a question and join in the on the conversation.

          Most Helpful Members

          U

          user63814

          2

          User
          Solutions

          B

          Boone

          1

          User
          Solution

          J

          j0hnmsch

          1

          User
          Solution