Ring Video Doorbell

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Round light lit constantly on ring doorbell 2
troubleshooting
hardwired-battery-video-doorbell

Just purchased a transformer for Video Ring doorbell 2 because I can't use solar due to the length needed. However, the round circle with light is now constantly lit. Why is this? Is it ok?

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12-10-2022 03:06:38

Responses (1)

  • C

    Hi @nstultz49. Since you have your Video Doorbell 2 hardwired with the transformer now, the ring around the Doorbell button will be illuminated with a white light. This is expected behavior and doesn't indicate that anything is wrong with your Doorbell.

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    12-10-2022 07:19:15

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