Ring Video Doorbell
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Ring wont activate live view
My ring won’t activate live view, let alone respond quick enough to actually see people at my door. I’ve tried to reboot the ring itself, call ring customer service, and also check my WiFi which it recommends but it response “your WiFi is great”. Honestly I’m disgusted with this service as it offers literally no protection and is expensive, any advice is welcomed before I toss this product.
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28-09-2020 07:46:39
Responses (2)
- T
Hi @Furanku. I would start with a power cycle of your device, then reconnect it to wifi. You can do this by removing power from the device for 3 minutes, then power it back on. After that, you can [reconnect](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) it to wifi. This should cause your Live View to function properly once again. I hope this helps!
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19-01-2021 22:18:20
- M
Camera wont go Live view.was working for 6 months.reinstalled app...checked wifi...put camera right next to router..even tried at another residence on didferant wifi..still wont go live.its the app or the camera! NOT conbection.
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18-02-2021 23:07:21
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Furanku
My live view ring doorbell is not working too...and I am sure my wifi is working because my other ring devices works fine...I believe there must be a issue with your app, because this only happens these two months, it was find previously, can you please fix the issue? Thanks
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15-01-2021 03:29:31
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