Responses (6)

• T

  Tom_Ring

  Hi @Nav2. The picture is a little blurry, so I can exactly see how the terminals are labeled. You're going to want to find the terminals that are labeled "Front" and "Trans". These are the wires going to your transformer and front door. I hope this information helps!

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  16-08-2021 07:41:13

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• B

  Builda

  Hi, Did you ever manage to get this resolved? I have exactly the same problem

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  28-08-2021 11:46:27

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  C

  Caitlyn_Ring

  Hi @Builda. You can find the installation instructions for the Doorbell Wired in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360054984332-Installing-Ring-Video-Doorbell-Wired). That should help you get everything sorted, but if not, you can also reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). I hope this helps! :)

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  30-08-2021 08:33:55

• W

  WELSHYMIKE

  Hi, I have the same doorbell although slightly different setup in how mine is connected but should work the same for you. Looks like yours is connected up via wires for each part which may make it easier. I have attached a picture of mine and what I have done. At the bottom we both have the doorbell chime. This is where I have placed my cable supplied in the ring box to bypass the chime which has worked. Yours has the white and black cables my initial thoughts are to remove them off the chime and attach to the cable supplied along with the joining clips. Please note that my transformer and chime are connected via built in connections like a motherboard so would be worth checking the rear of the board yours are placed on to make sure that is not the same. If it is just blank then I would remove the wires as above, connect and test. Hope this helps

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  07-09-2021 06:30:44

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  R

  RingNadeem

  Legend. Thank you for posting that pic. Did the job for me. Thanks

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  19-07-2022 10:15:57

• U

  user35317

  Hi! This was really helpful thank you! Quick question though. I don’t have any screws on the the right of the copper coil so I’m struggling to attach the jumper cable tightly. Any suggestions please.l 

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  03-02-2023 09:26:16

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• J

  Judder

  Just installed my Ring wired doorbell today on the same Legrand 412 43 door bell Mine was like the one just above where there were no obvious terminals to connect the jumper wire to, so I removed the power, disconnected the wires and soldered a jumper wire across the back of the electromagnet on the circuit board Super easy if you have a soldering iron or can find a friend to do it for you and works perfectly :smile: 

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  12-10-2023 04:37:58

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