Ring video doorbell Pro no notifications

Question

Had the pro doorbell for about 4 months, everything thing works fine apart from not getting notifications on android phone, I've re installed the app, all notifications are enabled on the phone, seems to be an expensive gadget, the whole point in having it was so I could get notifications when away from the house

Caitlyn_Ring · Answer

Hi @andyll. For notifications, try uninstalling the Ring App, restarting your phone, and reinstalling the Ring App. This typically resolves notification concerns like what you're experiencing. If that doesn't do the trick, you can find some more troubleshooting tips for Android devices in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices). I hope these tips help! :)

andyll · Answer

As I said originally, I've re installed the app, I've also tried everything else, the only time I get a ring/motion notification is if I open the app

Ring Video Doorbell

Ring video doorbell Pro no notifications

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