Ring Video Doorbell
Ring video doorbell 4- not recording
Hi I have a video doorbell 4 - battery powered. I had a few visitors today come to the door but there is no recording - looking for advice as to why this might be and how i can rectify. thanks
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08-11-2022 12:26:07
Responses (3)
- T
Hi @CCRing. If your Doorbell is missing Motion Events, you can try reevaluating your Motion Settings. This Community post [here](https://community.ring.com/t/caitlyn-s-guide-to-optimizing-your-doorbell-s-motion-detection/48107) has some great tips and tricks for this!
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09-11-2022 06:59:18
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- C
Thanks Tom I have had a look and adjusted motion frequency from 'regularly' to 'frequently' - and just hope that works. Not great for the battery life but if it's missing things then it's not doing what i bought it for.
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09-11-2022 08:00:45
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CCRing
Would appreciate a quick view on this from Ring as this has happened again today and i've missed something very important
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09-11-2022 06:12:38
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