Ring Video Doorbell
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Ring Video Doorbell 3 Plus Battery isn't registering the batter
battery-video-doorbell
cs-support
Hi, all of a sudden my Ring Video Doorbell 3 Plus has stopped working. In the device health section under Battery Level is says add battery. I have just purchased a new battery plus a Chime Pro (2nd Gen) and still nothing. I have tried the full reset and the trouble shooting in Ring. Could someone please let me know what’s happening and how I can resolve this. Thanks,
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06-04-2024 03:13:34
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Justin_Ring
Hi @user74523. If a factory reset did not help your concern, the next best step is to reach out to our support team for further assistance. Give our support team a call using one of the numbers available here.
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08-04-2024 06:21:29
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