Ring Video Doorbell

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Ring Video Doorbell 2 not connecting to WiFi network

Ring Video Doorbell 2 not connecting to WiFi network

2497

0

0

05-11-2019 07:12:08

Responses (1)

  • R

    It was working perfect, no new hardware installation in home network and all of a sudden it disconnected and not able to connect anymore. Also done a hard reset with no results

    0

    05-11-2019 07:14:50

      M

      Hey @RoGoBros ! I recommend charging the battery, and then attempting a new setup from scratch while inside close to the router. Let us know if it connects! :)

      0

      05-11-2019 11:04:24

      R

      Already done with no result

      0

      05-11-2019 11:14:45

      M

      Sorry to hear that @RoGoBros. I recommend reaching out to our support team, at 800-656-1918, as they can provide more in depth troubleshooting steps for this concern.

      0

      05-11-2019 11:18:49

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