Ring Video Doorbell
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S
Ring solar panel
solar-panel
battery-video-doorbell
troubleshooting
Recently purchased a solar pannel for my ring doorbell, even though it shows connected it dose not seem to be charging it any ideas why????
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29-11-2023 20:15:23
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Caitlyn_Ring
Hi @shadowsss01. Make sure you have the correct [Solar Panel](https://support.ring.com/hc/en-us/articles/360061516532-Solar-Panel-for-Ring-Video-Doorbell-Information) or [Solar Charger](https://support.ring.com/hc/en-us/articles/360061517732-Troubleshooting-your-Solar-Charger-and-Solar-Panel-for-Ring-Video-Doorbells) for your Doorbell. Then ensure it is properly connected to your Doorbell, and that it's receiving at least 4 hours of direct sunlight per day. Please also keep in mind that the Solar Panel or Solar Charger will provide a trickle charge to the battery, which is not as quick as manually charging the battery. If you need further assistance, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us#callus) so they can take a look.
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01-12-2023 22:31:59
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