Ring Video Doorbell
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Ring Pro 2 hard wired chime
hardwired-video-doorbell
installation
chime
Hi Ring Community i have a ring doorbell 3 that is hard wired to a friedland type 4 8-16v i am in the process of upgrading to a Ring Pro 2. id like to keep the existing chime. The pro will be installed with supplied 24v transformer. I have read in the below url. that the chime must also be 24v compatible. so far i am unable to find a 24v compatible chime.  https://support.ring.com/hc/en-au/articles/360044443152 any advice would be greatly appreciated Kind Regards P
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15-10-2022 08:17:35
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Justin_Ring
Hi @user25890. If you are referring to the [Plug In Adapter 2nd Generation](https://ring.com/products/video-doorbell-plugin-adapter-gen-2) as the supplied 24v transformer, then that does not go in line with your pre-existing chime. The PlugIn Adapter goes directly to your Pro 2 without using your chime. You can purchase a [Ring Chime](https://ring.com/au/en/products/chime-gen2) to have a wireless chime indoors, or if you have an [Alexa device, those can be used as wireless chimes](https://support.ring.com/hc/en-us/articles/360048169011-Helping-Your-Ring-Devices-Work-With-Alexa) as well. If it is a hardwired transformer, I would advise reaching out to a qualified electrician for further assistance with your concern. I hope this helps.
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17-10-2022 06:32:18
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