Ring pro 2 doorbell freez during live view

Hi,I'm having problems with my ring doorbell, during live view at the ring webpage the view freezes, image freez and sound freez.when i clow the view i need to relogin and the problem is instant fixed.I'm using mozilla firefox for me the most stable, but my guess is when normaly there is is a message that it reconnects it just freez...can the ring team please listen to there customers and fix the problems, i dont want to get logged out automaticly out of the website.... let me just decide how long i want to be logged in.....