Ring Video Doorbell

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Ring Peephole (Door View) Cam no more spare parts what to do?
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wireless-security-cameras

The Ring Peephole (Door View) Cam no longer offered for sale a replacement parts kit and I have lost the tightening nut and have been to Home Depot and Lowes hardware store and have not been able to find anything close to match. Dose anyone have a spare one I can get or know where I can still purchase a spare parts kit for this door view video doorbell please?

1051

0

2

07-07-2022 01:12:40

Responses (3)

  • T

    Hi @user16733. For this concern, you'll need to reach out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    1

    08-07-2022 11:06:26

    • A

      I have the same issue. Reached out to support about a replacement tightening nut. Response was the spare parts aren’t in stock and won’t be in stock for the foreseeable future. The peephole cam isn’t that old. I can understand discontinuing a product but no spare parts anywhere.

      0

      16-07-2022 05:14:50

      • J

        I reached out to Ring a few months ago about the same issure and they sent me a brand new sealed unit without much of a hassle. Try to see if you can swap your out for a new one.

        1

        27-07-2022 03:12:20

          T

          Hi @JoshColon. Glad to hear our support team was able to make this right for you!

          0

          27-07-2022 11:23:45

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