Ring Video Doorbell

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Ring Elite Faceplate Screw Stripped
hardwired-video-doorbell

Bottom line: I am unable to connect to the ring doorbell on my home. We are moving into our retirement home after renting it out for two years. The ring documents are missing. The wires are set up properly, but there is no connection to the doorbell. Since the faceplate screw is stripped, I can't even get to the back of the device to scan the QR code. Any suggestions?

2011

0

1

17-09-2020 15:06:19

Responses (1)

  • R

    My hack was to saw off the head with a metal hacksaw blade. It left a little there, so then had to use a screwdriver and twist the bottom. Finally was able to get it off and no damage, so my battery is charging. Now, I am going to saw off the rest of the screw and should be able to get the cover on easily. This is a really bad problem with this doorbell and Ring needs to fix it.

    1

    30-03-2021 16:12:22

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