Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
Ring doorbell too sensitive
app-settings
troubleshooting
motion-settings
I am new and have my Ring doorbell wired set up. I love it except that I get a lot of "ghost" alerts. It will go off, I'll IMMEDIATELY open it up on my phone and there is nothing there. I looked at the sensitivity settings and set it to the next lowest and it still goes off about every 2 minutes. I then set it to the lowest setting and it only improved a little. Any advice? Thanks.
1147 •
0 •
0 •
13-01-2023 01:06:20
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @user33089. If your Doorbells motion detection is too sensitive, you also want to check that you have enabled [Smart Alerts](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alert-Notifications-for-People-and-Other-Motions-). In Smart Alerts, you want "Person" as the only option enabled. You will also want to adjust your [Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) to avoid areas that have objects that would move excessively with the wind. I hope this helps.
0
16-01-2023 05:23:23
•