Ring doorbell pro (Wired doorbell plus / Video doorbell pro) with mechanical chime problem

Hi All, I have suffered from this for a while, but I still don’t know what is the right way to solve this issue. I moved to this house and previous owner has ring door bell pro (Wired doorbell plus / Video doorbell pro). At first, it works with mechanical chime but it is not working after a few times. I try to solve this problem and found from reddit that my transformer may not be enough power to supply ring video doorbell as well as mechanical chime. So, today I replaced my old transformer hoping that it works well now. However, the mechanical chime doesn’t work again. I saw one other article saying that setting up from the ring app like this: @user44195 Thanks for sharing that picture. I don’t see anything that looks like it could be preventing the chime from ringing. One other thing to check is the In-Home Chime Setting in the Ring app, under Device Settings. Ensure the Chime Type is set to mechanical, and the Ring in-home Chime is toggled on. If those settings are correct and the chime is still not ringing, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to s… But at least from my version of the product, I don’t have any options like in-home chime settings. So, any ideas on that? I talked with ring agents and she suggested me having new ring chime installed instead of using mechanical chime. Do I really have to go that way?