‎Ring doorbell pro - Plastic lens cover cracking

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J

jdsm

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User Solution

Ring doorbell pro - Plastic lens cover cracking

hardwired-video-doorbell

cs-support

ring-protect-plans

Plastic in front of ring doorbell camera lens has micro cracking and it’s making video quality worse over time. It’s under an overhang so water and debris do not get to it. Is this covered by protect plus plan extended warranty? Or maybe replaceable?

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06-05-2024 10:03:17

Responses (2)

C
Caitlyn_Ring
Accepted Solution
User Solution
Hi @jdsm. I’d recommend getting in touch with our support team so they can take a look at the damage and review your Doorbell’s warranty to determine the best course of action. You can contact our support team at one of the numbers available here, or by sending a private message on Facebook @Ring.
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07-05-2024 11:10:36
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S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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06-06-2024 11:11:19
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