Responses (4)

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  lalalala

  try to uninstall the pro power kit and check if it will ring your internal chime

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  13-10-2023 11:50:36

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  user40724

  Removed the propack and it does not ring the internal chime. The chime was working fine before the ring doorbell pro 2 install.

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  13-10-2023 03:16:43

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  lalalala

  try to do this. device settings in home chime settings set to mechanical and saved the changes

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  13-10-2023 03:17:56

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  user40724

  As mentioned in my original post, I tried that initially. And it’s already set to enable mechanical chime. BUT…..will try again. Tried it…no change. Also, when I took off the power kit, the interval chime began to hum very loud. Didn’t sound like a good thing.

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  13-10-2023 03:31:02

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  user40724

  Not interval….internal.

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  13-10-2023 03:34:28

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  lalalala

  check the compatibility here. check the make and model of your chime https://support.ring.com/hc/en-us/articles/360059789591-Ring-Video-Doorbell-Pro-2-Chime-Kit-Compatibility-List

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  13-10-2023 03:38:05

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  user40724

  Did that previously also. It’s a nutone model which is designated compatible.

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  13-10-2023 03:40:01

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  user_758618

  Thank you so much. This worked

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  13-04-2025 02:37:14

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  user61996

  Newer door bell and specifically video door bell pro do not work well with an house chime. Especially if the chime is electronic,. I do not even bother with house chime, just use the transformer for power and get a ring plug in chime.

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  13-10-2023 03:28:45

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  user40724

  I appreciate that comment and the recommendation around the chime pro. I do have a chime pro. But I prefer my internal chime and frankly I think it’s misleading at best of Ring to advertise their doorbells as compatible and at the very least should level set expectations if their are issues with internal chimes. If I hadn’t already paid for and installed the device I’d take it back. But here I am with a doorbell that doesn’t ring the internal house chime.

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  13-10-2023 04:19:28

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  user40724

  Any @ring support people on here to offer any assistance?

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  15-10-2023 01:08:26

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  Tom_Ring

  Hi @user40724. First, what type of Chime Kit do you have? Are you using Pro Power Kit V3? Can you share a picture of your Chime Kit, doorbell transformer and wires going to your Ring Pro 2? This will help me diagnose your concern.

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  16-10-2023 04:18:45

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