I just installed the ring video door bell and everything was working fine but randomly the doorbell would ring in my house and nobody would be there. It happened several times so we had to unhook that the bell didn’t ring so we could go to sleep atleast does anyone know if this issue ever happened to them before or have anything ideas for me.

We just had our ring doorbell installed yesterday and it randomly rings - no one presses the doorbell. In addition, the ring is connected to the chime that came with the house. It makes a noise as though a helicopter is trying to land on the house!

Our's have been in place for over two years and just started ramdomly rings on it's own. Removed and disconnected the unit and cleaned and inspected, with no visable problems. All the wires and contacts looked fine. Reinstalled and reconnected the Ring but it did not fix the problem. The button doesn't stick and nothing in the wiring had been changed since the initial set up. I did turn off all notifications and it still rings my normal house chime. The unit rings for every 15 or so minutes to every couple of hours, with no rhyme or reason. The Ring unit is under cover from sun and weather. I can't believe under these conditions that the unit woul go bad so soon.

‎Ring doorbell not ringing on iphone12

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nipseysdad

Ring doorbell not ringing on iphone12

battery-video-doorbell

troubleshooting

notifications

My ring doorbell rings outside when the button is pushed, but I am not getting any sound notification on my phone. Ring Alerts are set to “on”, Wi-fi is working. It was working a week ago. No changes have been made. Cannot get it to sound now on my phone. UPDATE: Problem solved. I had my iphone set to “personal” in Focus, and had not allowed notifications from the Ring app while in personal mode. Once I alloweed the Ring app, all is fine.

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29-03-2024 01:21:59

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C
Caitlyn_Ring
Hi @nipseysdad. I’m glad you were able to get this resolved, thank you for sharing that update!
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29-03-2024 05:50:52
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