Ring Video Doorbell
Ring Doorbell has stopped working while on vacation
My ring doorbell doesnt turn on anymore. It says offline on the app so I assumed it was dead and took it in to charge it. After charging it it atill wouldnt light up or anything. I tried reconnecting to wifi but nothing happens its as if its dead.
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19-07-2021 06:27:24
Responses (4)
- R
I'm experiencing the same thing. My ring doorbell doesn't turn on anymore. I've tried charging it many times, it shows the blue light while charging but when I disconnect it the device is completely dead again.
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04-10-2023 02:06:52
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- J
Hi neighbors. If your Doorbell has become unresponsive, making sure your battery is charged is a good step to take. You also want to try a factory reset to see if it helps. To factory reset your Doorbell press and hold the setup button on it for 20–25 seconds. If it turns on after a factory reset, you will have to [reconnect it to your WiFi](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi). If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.
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05-10-2023 07:29:23
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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04-11-2023 07:29:41
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elizondorey
Same thing happened to me. Do not waste your time. They will not help. They only want your money. I would suggest going to google. They will lie to you and tell you it is your fault.
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19-07-2021 09:41:51
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