Sorry to hear about this @BrokenRingDoorbell! If your device functions are continuously timing out or becoming unresponsive, even after resets, resources will be the best thing to check. It's always best to ensure the battery is fully charged to ensure for optimal operation. Wifi is another important resource, and signal interference can certainly lead to symptoms such as freezing or timing out. Please confirm your RSSI is showing as sufficient in the Device Health section of the Ring app, as well as check out our [Community post about RSSI](https://community.ring.com/t5/General-Questions/Your-Ring-Device-RSSI-Good-vs-Poor/m-p/751) for tips on improving signal. If these steps did not help to resolve this concern, the best next step will be checking in with our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) for more in-depth troubleshooting.