Ring doorbell echoing

Hi Guys really hoping someone can help me as im at a loss now with this doorbell! i have the 2nd generation ring and everything was ok initially now for some reason the doorbell echoes very loudly the voice of the person ringing the bell. so if i ring the bell and my husband answers i can hear him talk but it is very very quiet. when i respond the doorbell repeats what i say on the highest volume ever...it actually hurts your ears its that loud... literally the whole street can hear it!! ive reset the bell twice and its not fixing the problem...someone please help! thanks in advance