Ring Video Doorbell

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J
Ring Doorbell cover is broken
cs-support
hardwired-battery-video-doorbell

Hi, I was replacing the battery of my Ring doorbell (as usual) when the cover broke into 2 pieces. I’m not sure who and how to reach the Ring Support Team to find a solution. We’ve been using Ring since 3 years and are really happy about the product and would like to find a solution to keep it. I tried to glue it together but unfortunately that doesn’t work. Many thanks for your help, Jean-Loup ![image|375x500](upload://ri4HbWHMZN7wRh9uJyNdzxcd678.jpeg)

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08-12-2021 02:09:49

Responses (1)

  • C

    Hi @JLSenski. Definitely give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can check the [warranty](https://ring.com/warranty) and see if they're able to send out a replacement faceplate for you. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)

    0

    08-12-2021 09:35:22

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