Ring Video Doorbell
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8
Ring doorbell 3 showing low battery when fully charged
battery-video-doorbell
troubleshooting
I have a ring doorbell 3 plus. It is showing battery level at 26% after new fully charged battery fitted. The battery is good as i have 3 battery packs and it works ok in my other ring 4. Please help thanks
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13-03-2022 10:01:58
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user33254
I have a very similar problem. I have two batteries that i interchange when it runs down on battery and needs charging. recently it’s been showing on my app that the battery is low despite a fully charged battery being installed(green light on battery when charged) I have reset my device, factory reset, took the device off line, reset my internet to see if that helps to no avail. I called and spoke with technical and they said that if after a full reset and taking device offline and letting it reset I didn’t work I would need to buy a new device as it’s out of warranty period!!! I am not wanting to give this company more money for the same device if there is clearly a fault with it! Is anyone able to offer any other suggestions as to why to try to get it working again?
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14-01-2023 06:11:01
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