Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Ring doorbell 3 not turning on
I lost connection to my doorbell, so I thought it was the battery. But last connection with the doorbell showed the battery at 53% so I’ve tried to reset it and pressed the orange button and nothing is happening tried to hard reset nothing. Thought it could be the battery but I have two and tried them both. Nothing. Any help would be great. Just seems like it’s dead.
1379 •
0 •
1 •
06-01-2023 20:23:15
Responses (3)
- U
Mine is doing exact same thing it cut off will not restart will not power up. I thought it was the battery I bought a new battery still nothing I put the battery in it says 53%. Light is not spinning. Will not work at all. Shows off-line.
•0
17-11-2023 15:39:31
•
- J
Hi @user66926. If the troubleshooting steps in the solution do not help, reach out to our support team for further assistance.
•0
20-11-2023 18:03:37
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Mark19871. Try fully charging both of the batteries and then trying one at a time in the Doorbell. When you insert the fully charged battery into the Doorbell, hold down the setup button for at least 20 seconds to initiate a reset. If the Doorbell is still unresponsive after trying these steps, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
06-01-2023 23:18:50
•