Ring Video Doorbell
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Ring doorbell 2nd gen missing movements
battery-video-doorbell
troubleshooting
motion-settings
The settings on detection are maxed out and cannot be set any higher. My doorbell is missing movements in front of my house - people walking one way but not another in front of my house. Can I improve this?
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23-03-2024 09:31:51
Responses (1)
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Caitlyn_Ring
Hi @user79554. Ring Doorbells are designed to detect and alert you to visitors at your door, so some motions farther out from the doorbell may be harder to detect. Various factors will also affect motion detection, such as installation height, whether or not there are stairs leading up to your doorbell, and the weather and lighting. I’d also recommend adjusting your Motion Zones as needed, not only the Motion Sensitivity. Having a Ring Protect plan will also offer you additional features that affect motion detection, such as Smart Alerts, so make sure to check those as well.
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25-03-2024 06:32:59
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