English

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
0
Ring doorbell (2020) will not connect due to internet problems
connectivity
troubleshooting

My doorbell used to be connected via a WiFi extender and had 0 issues. A few days ago it lost connection and I have been unable to reconnect to the WiFi or WiFi extender. I have tried: 1. A different phone 2. Reinstalling the ring app 3. Unplugging and replugging in the router (5 minutes) 4. Hard resetting the camera Not sure what else I can try but it's only been in place for just over 1 month and was working well before... Thanks!

1012

0

0

09-03-2022 09:37:02

Responses (1)

  • SV

    have the same issue the ring video doorbell and chime is no longer working with Wi-Fi . the troubleshoot step I tried resetting the modem and the router reinstall the ring door bell this didn't resolve the issue. so I called the cable company to lower the modem setting to 2.4mg WPA 2/3 issue not resolved with ring yet all my other devices within my home work except the ring products, Ring Support suggest the chime Pro device now I waiting over 4 days just to receive a tracking number for shipping yet i have no Door bell to know when some at my front door🤬

    0

    10-03-2022 08:37:22

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    C

    Caitlyn_Ring

    1

    User
    Solution

    T

    Tom_Ring

    1

    User
    Solution