Ring Doorbell 2 turns on my TV?!
Hi all! About 3 weeks ago, something very odd started happening. Every time someone rings the doorbell on my Ring Video Doorbell 2, it turns on my TV (Amazon Fire TV). I have never integrated my Ring with my TV or Alexa (I don't use Alexa); I don't even know if that's possible. Any ideas on how to make it stop? I can't find much in the settings of the Ring app - but who knows, I could easily be missing it! Thank you! Ring Doorbell 2 turns on my TV?!
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08-01-2021 05:31:57
Responses (4)
- T
Hi neighbors. I would first check and make sure that your Ring devices have not been linked to your Amazon Alexa account. If the Ring Skill is enabled, this could be why this is happening. If that's not the case, I would follow up with our support team to investigate this. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Please, come back and let the Community know what our support team was able to find!
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11-01-2021 11:51:11
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- F
Same issue here. Whenever someone presses the Ring doorbell, my FireTV stick is immediately turned on and my TV switches from cable to the Fire Tv input.
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17-03-2021 08:28:11
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- M
How do i fix this?! It. Keeps turning in the tv. Im trying to save the life of your tv. It stays on for days if no one is home for checking.
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21-03-2021 01:22:28
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debsalsa1
I have the same problem. How do I stop my Ring doorbell from starting my TV
1
09-01-2021 12:03:43
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