Ring Video Doorbell
Ring doorbell 2 stuck in setup mode...
I recently moved out of one home to the home next door. At my old place the lease expired today and I removed the ring doorbell 2 device from my account. Since I'm next door I just noticed the ring doorbell 2 at my old place is spinning white. I took the faceplate off and pressed the orange setup button for around 20 seconds to factory reset the device. The device restarted flashed blue played a musical tune and when back to spinning white again. It's over an hour now and it's still spinning white. Please advise. I am not setting the device up because this is my old place.
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31-05-2025 10:22:33
Responses (1)
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Caitlyn_Ring
Hi @user_672151. If you don't intend to set the Ring Doorbell up at this time, I'd recommend removing the battery to power the device off. The Video Doorbell 2 has a Quick Release Battery Pack, which you can remove after taking the faceplate off. Once you're ready to set the Doorbell up again, just charge the battery and reinsert it.
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02-06-2025 10:20:50
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