Ring doorbell 2 poor wifi connection
I dont understand why my doorbell has poor wifi. The router is no more than 2m away buy the window, so no real blockages. I have external wireless CCTV cameras that are much further away and they work perfectly t Fine. The doorbell was fine for the 1st 2 weeks and then decided not to work properly. If someone rings the doorbell I would be likely if I get a chime, and if I do it is majorly delayed. I have rang support and they politely blame my wifi, which I know is not the problem as everything else including Nest works fine. Keep getting told to buy the extender, but why if the plug would in fact be further away than the router. Does anyone have any suggestions apart from bining it?
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02-11-2019 09:53:38
Responses (5)
- C
Ring, I haven't seen my family since Xmas 2019 and I'm hoping to get away soon with the rules changing. It doesn't fill me with any confidence whatsoever knowing that I'm currently unable to connect to the front camera at all. I can't rely on Ring for security.
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12-05-2021 05:11:21
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- D
Trouble is that it could very well be a faulty device, my wifi router is right next to the doorbell on setup yet always says can not connect to wifi, sorry and all I have excellent wifi so maybe admit it could actually be the device giving problems and not other peoples wifi. Might be that RING is not as good as first predicted, I have had other video doorbells and I have a few issues with them, yet they always stayed connected, never cost me anything to record or download recordings. It gets boring trying to set up the device and always having to punch in wifi password and that annoying womans voice constantly over and over again. nothing wrong with wifi, app just the video doorbell if you can't get the problem sorted don't charge anything. Amazon should know better. Stop blaming others wifi, I tested right now 100% bar on wifi, doorbell right next to router yet can not connect...Hmm faulty hardware in my eyes.
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01-01-2022 02:43:29
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- C
A post was split to a new topic: Doorbell connecting to furthest mesh network node
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28-12-2023 11:26:48
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- C•
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28-12-2023 11:27:10
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CheesyWotsits
Today all of a sudden my Ring 2 battery camera is showing as having a very poor wifi connection. I can't get my wifi extender any closer (it's right behind the door!) and I'm having no issues with anything else. Wired camera at back works fine, fibre internet is fine ... Unable to create a new topic as it's greyed out!
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12-05-2021 05:06:42
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